ENDORIENCE
ENDORIENCE explores how businesses use experience-driven design to shape customer engagement, from point-of-sale transformations to strategic space design. Through expert insights and real-world case studies, we uncover the psychology behind selective design and the future of retail environments.
ENDORIENCE
2: Selective Design—The Right Spaces for the Right Customers
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Kevin
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Season 1
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Episode 2
Not all business spaces are designed to welcome everyone—some are strategically crafted to attract the right clientele while subtly discouraging others. In this episode, Kevin and Gergő dive into the growing trend of selective design, exploring how luxury brands, financial institutions, and high-end retailers use space, materials, and psychology to shape customer experiences and reinforce exclusivity.